Customer FAQ's
About Produce Now
Q: What does Produce Now do?
A: We deploy modular GrowPods and regional food Hubs to produce clean, pesticide-free, locally grown produce year-round.
Q: What is a GrowPod?
A: A GrowPod is a fully contained, climate-controlled, hydroponic farming system designed for rapid deployment and efficient, sustainable food production.
🚛 Delivery and Deployment
Q: Where can you deliver Pods?
A: We deliver fully assembled Pods anywhere in the continental United States. Site access for trucks or semis must be clear.
Q: How long does it take to set up a Pod once delivered?
A: If your site is prepared (pad, power, water, internet), a Pod can be fully installed and activated in 1–2 days.
Q: What are the basic site requirements?
A: Flat surface (concrete/asphalt), 220V or 480V power connection, potable water source, and basic internet access.
💧 Clean Hydro Farming System
Q: What growing method do you use inside the Pods?
A: We use a closed-loop hydroponic system — Clean Hydro Farming — that conserves up to 90% more water than traditional soil farming and eliminates pesticide use.
Q: Are chemicals or pesticides used in the growing process?
A: No. Our systems are designed to grow clean, pesticide-free crops without chemical sprays.
Q: What crops can be grown in the Pods?
A: Primarily leafy greens, microgreens, herbs, strawberries, peppers, and specialty crops depending on the Pod model.
🏢 Investment and Business Opportunities
Q: Can I own and operate a Pod?
A: Yes. We offer Pod ownership packages for individuals and businesses looking to produce and sell clean food locally.
Q: What about larger operations?
A: We offer Hub franchise opportunities and Hub funding partnerships for investors seeking to launch larger multi-Pod operations.
Q: How do I invest in Produce Now?
A: Serious investors can submit an Investment Inquiry Form or contact our Investment Relations Team directly at [invest@producenow.com].
🛡️ Support and Service
Q: What kind of support do you offer after deployment?
A: We provide technical support, operational training (virtual or on-site), and troubleshooting assistance for all Pod and Hub operators.
Q: How fast do you respond to support requests?
A: We typically respond within 24–48 business hours. For urgent needs, please label your email "URGENT" for escalation.
